metablog

I was having a few issues downloading BrightCove’s Publishpod.
After contacting Brightcove’s support team, I received this great email, which clearly explained how to clear your browser’s cache.

From the support team:

Several Web browsers keep recently viewed pages in a cache so users can return to them quickly without suffering network delays. Often, the issue you are experiencing can be resolved by clearing your browser cache. This can be accomplished by following the steps below for the browser you are using:

Note: please make sure you follow all listed steps or the cache will not clear correctly.

Internet Explorer
1. Close all browser windows and tabs except one.
2. In this window, visit a different website such as google.com.
3. From the menu, choose Tools > Delete Browsing History
4. Under Temporary Internet Files, choose “Delete Files”.
5. Click Yes, then close the dialog box
6. Close Internet Explorer completely.

Firefox
1. Close all open Firefox windows and tabs except one
2. In this window, visit a different website such as google.com
3. From the menu, choose Tools > Clear Private Data
4. Check the boxes for “Cache” and “Authenticated Sessions”
5. Click “Clear Private Data Now”.
6. Click OK to close the Options dialog
7. Close Firefox completely

Safari
1. Close all open Safari windows and tabs except one
2. In this window, visit a different website such as google.com
3. From the menu, choose Safari > Empty Cache
4. Close Safari completely

Open your browser and try accessing the page again.